Privacy Policy
At Aertrix, we respect your privacy and are committed to protecting the personal information you share with us through our website, store, and customer support channels.
1. Information We Collect
We may collect information you provide when you place an order, create an account, join our email list, contact support, or interact with our website. This may include your name, email address, billing and shipping details, phone number, and payment-related information processed through secure third-party providers.
2. How We Use Information
We use collected information to operate and improve the Aertrix shopping experience.
- Process orders, payments, shipping, and returns
- Provide customer service and respond to support requests
- Send order updates and important account notifications
- Improve our products, website performance, and user experience
- Deliver promotional emails and exclusive offers when you opt in
- Help protect against fraud, misuse, and unauthorized activity
3. Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support cart and checkout functionality, understand site usage, and improve performance. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain features.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers that help us operate our store, process payments, fulfill orders, send communications, or maintain website functionality. These providers are expected to handle information securely and only as needed to perform their services.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. While no method of transmission or storage is completely secure, we take steps to reduce the risk of unauthorized access, loss, misuse, or disclosure.
6. Your Choices
You may request access to, correction of, or deletion of your personal information where applicable. You can also unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.
7. Third-Party Services
Our site may include links to third-party platforms, payment processors, social media services, or embedded tools. We are not responsible for the privacy practices of those external services, and we encourage you to review their policies separately.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, or legal obligations. Updates will be posted on this page with the latest version in effect when published.
9. Contact Aertrix
If you have questions about this Privacy Policy or how your information is handled, please contact us at support@aertrix.com.